Central Bedfordshire • Luton Support Team
We’re Here to Help — Get in Touch with ClickAura
Have a question regarding your UK order, product inquiries, or warranty support? Our dedicated Luton customer care specialists are at your service.
Direct Support Channels
Luton Support & Customer Care
Reach out via phone, email, or WhatsApp. We aim to respond to all inquiries within 4 business hours.
Telephone Customer Support
020 8123 4567
Monday – Friday: 9:00 AM – 6:00 PM GMT
Email Inquiries
General: support@clickaura.co.uk
Returns & Warranty: returns@clickaura.co.uk
Operations & Support Hub
ClickAura Ltd
Central Bedfordshire & Luton
United Kingdom
Central Bedfordshire & Luton
United Kingdom
Send a Message
How Can We Help You Today?
Fill out the form below and a member of our Luton team will get back to you shortly.
Instant Answers
Frequently Asked Questions
Quick solutions to our most common customer support inquiries.
How do I submit a Warranty claim?
Simply send an email to returns@clickaura.co.uk with your 6-digit order number and a brief video or description of the fault. Our Luton technical team will assist with repair or replacement under the manufacturer's warranty.
What are your customer service hours?
Our Luton support team is active Monday to Friday from 9:00 AM to 6:00 PM GMT, and Saturdays from 10:00 AM to 4:00 PM GMT. Outside these hours, inquiries can be submitted via the contact form and are answered first thing the next business morning.
Can I modify or cancel my order after placing it?
Orders are processed rapidly by our automated UK warehouse depots. If you need to modify your delivery address, please contact our support team directly within 1 hour of placing your order.
Are all items dispatched from inside the UK?
Yes, 100%. All ClickAura inventory is physically stocked in our UK distribution depots and shipped via Royal Mail Tracked 24/48 and DPD Next Day.